Our Privacy Policy

Thank you for choosing FretfireStudio, an online music school. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including payment processing. Please take a moment to review this Privacy Policy to understand our practices.

1. Information We Collect:

    (a)Personal Information: When you register for FretfireStudio, we collect personal information such as your name, email address, and billing details to provide you with our services.

    (b) Payment Information: We may collect payment information, including credit/debit card details, to process transactions securely through our payment gateway.

    (c) Usage Data: We may collect information about your interactions with our platform, including the pages you visit, the duration of your sessions, and other usage statistics.

    2. How We Use Your Information:

    (a)Providing Services: We use your personal information to provide and improve our online music school services, including processing payments, sending relevant communications, and personalizing your learning experience.

    (b)Payment Processing: Your payment information is used solely for the purpose of processing transactions and ensuring the security of financial transactions through our trusted payment gateway.

    (c)Communication: We may use your email address to send you important updates, newsletters, and information related to your account and our services. You can opt-out of marketing communications at any time.

    3. How We Share Your Information:

    (a)Third-Party Service Providers: We may share your information with third-party service providers, such as payment processors, for the purpose of delivering our services securely.

    (b)Legal Compliance: We may disclose your information if required by law or in response to valid legal requests, such as a court order or government inquiry.

    4. Data Security:

    (a)Encryption: We use industry-standard encryption protocols to secure your personal and payment information during transmission.

    (b)Secure Storage: Your information is stored securely on our servers, and we implement measures to protect against unauthorized access.

    5. Your Choices:

    (a)Access and Update: You have the right to access and update your personal information. You can do this by logging into your FretfireStudio account.

    (b)Opt-Out: You can opt-out of receiving marketing communications from us by following the instructions in the emails you receive.

    6. Changes to the Privacy Policy:

    (a)Notification: We may update this Privacy Policy to reflect changes in our practices. We will notify you of any material changes through the platform or via email.

    7. Contact Us:

    If you have any questions or concerns about our Privacy Policy, please contact us at [contact@fretfirestudio.com].

    By using FretfireStudio, you agree to the terms outlined in this Privacy Policy.